Billing & Plans — SyncaMap Support

Billing & Plans

SyncaMap has four plans. Billing is handled through Shopify, so charges appear on your regular Shopify invoice. Manage your plan under Plans.

Plan comparison

Free Starter Growth Wholesale Pro
Monthly price $0 $15 $39 $99
Annual price $150 $390 $990
Free trial 7 days 7 days 7 days
Locations 5 75 300 Unlimited
Monthly map loads 500 10,000 40,000 120,000
Sync rules 1 3 Unlimited Unlimited
Sync rule types Basic only All All All
Backfill window 30 days 60 days 365 days
CSV import/export
Custom pin colors & markers
Custom CSS
Analytics dashboard
Location expiration
SyncaMap badge removed
Custom Mapbox Studio style
Priority support

Annual billing is roughly two months free compared to paying monthly.

Trials

Paid plans include a 7-day free trial. You won't be charged until the trial ends. To prevent abuse, trial eligibility is tracked per store.

Upgrading and downgrading

  1. Go to Plans.
  2. Choose a plan and confirm. You'll be redirected to Shopify to approve the subscription charge.
  3. After approval, your new limits and features apply immediately.

Downgrading is the same flow in reverse. If you downgrade below your current usage (for example, more locations than the new plan allows), existing data is preserved but you won't be able to add more until you're back under the limit.

Usage limits and warnings

SyncaMap tracks your location count and monthly map loads against your plan:

  • At 80% of a limit, you'll see a warning banner and an in-app notification.
  • At 90%, you'll be prompted to upgrade.
  • At 100% of the location limit, you can't add more locations until you upgrade or remove some.
  • At the map-load limit, the storefront map gracefully degrades to the location list so customers can still find you.

Uninstalling

If you uninstall the app, your subscription is cancelled by Shopify. Your data is handled per our privacy policy.